Ask any Personal Trainer and they will tell you that to deliver the very best client experience and to massively increase client results it’s essential to form positive, motivational relationships.
But why exactly is this such a key ingredient to success?
- Your clients will feel at ease working with you and look forward to their personal training sessions.
- Clients will feel you are making the right exercise choices for them and are serving their best interests.
- Adherence to exercise for many clients is a challenge. A good relationship with their Personal Trainer helps clients stick to their exercise programme.
- Clients will feel you are working together and are far more likely to adopt the advice given.
- Loyalty pays. Nurturing successful positive client relationships secures regular booked appointments growing your personal trainer salary overtime.
Is Personal Training your Perfect Career?
Check out our top 10 qualities below and see if you’d make an awesome Personal Trainer.
1 – Honesty
To offer the best advice and expertise possible to benefit your client it’s important you know ‘the real deal’. Having the skills to build open, honest working relationships with your clients is pivotal to delivering long term results.
Top Tip – Foster relationships where your client feels confident sharing all the facts.
2 – Motivational
Emphasis should be on delivering positive, highly motivational personal training sessions with realistic, attainable actions for in between appointments. Your client should feel much better post workout that pre.
Top Tip – A simple test to check motivation is to ask clients to rate their motivation at the start and end of the session out of 10.
3 – Open Communication
You and your client need to have open communication channels so that you can give instruction, receive feedback and your client can share details with you and ask questions.
Top Tip – Questionnaires are highly effective tools to provide key details from which to build tailored open discussion with your client.
4 – Supportive
Become a Personal Trainer and you’ll need to maintain a ‘can do’ attitude at all times. If an exercise is too demanding for your client be ready with regressed alternatives that get the job done.
Top Tip – Leave any personal baggage at the gym door enabling you to be 100% focused on supporting your client towards their goals.
5 – Customer Focused
Your client should be your only customer for the duration of their personal training session. Mobiles, catching up with your colleague and supporting other clients can wait.
Top Tip – Maintain a health and safety first level of detail at all times to optimise your client care.
6 – Loyal
To build a really effective relationship your client needs to be open and honest.
Top Tip – The more you can show client loyalty in your actions and demeanour the more your client will share aiding their progress.
7 – Warm
Personal training should be warm, friendly and fun. Utilise techniques that break down the session into smaller bite size steps which make the hard work your client needs to put in enjoyable every step of the way.
Top Tip – Cycle exercises in and out tailored to client goals and preferences. This helps to optimise the workout as less favoured exercises and highly goal orientated and client preference based exercise keep motivation and focus sky high.
8 – Empathetic
Being able to demonstrate empathy with your clients is a major contributor to winning client trust.
Top Tip – The more you can show understanding the greater the likelihood of building a positive client relationships that achieves the desired results.
9 – Knowledge Sharing
Be willing to share all the expertise you acquired during your Personal Trainer course, explaining your reasons for exercise selection and programme design.
Top Tip – Use this to empower your client as the more they understand the more they will commit to your programme.
10 – Ethical
Ethical training is paramount to client progress and your reputation. Ethics are often tested with enthusiastic clients who may want 4 plus sessions per week or want to ‘hit it hard’ when they are simply not ready.
Top Tip – Work within your professional capabilities and your client’s fitness levels at all times and refer out to specialists where necessary.
You can find out more about how to become a Personal Trainer below.